Avis

Based on 4286 reviews
75%
(3213)
13%
(563)
3%
(145)
2%
(87)
6%
(278)
画質が良い

以前取り付けていたカメラが壊れたので購入しました。安価で画質が良いです。
テレビで映るようにしました。
アプリから見ても画質が良いです。
取り付けは業者にお願いしました。

Thank you for your review of the Jennov A95 4K Security Camera! We're glad to hear that you are satisfied with the picture quality and found the camera to be a great value for its price. It's great to know that it can even be viewed on your TV and through our app with high quality. If you need any assistance with installation, please don't hesitate to reach out to our customer service team. Thank you for choosing Jennov for your security needs!

Stopped working

Camera was awesome till it wasn’t. Disconnected from WiFi and won’t reconnect

Hi Heston,

Thank you for bringing this to our attention. We apologize for any inconvenience you have experienced with your Jennov P37 2K Indoor WiFi Security Camera. We understand how important it is to have a reliable camera for your security needs.

Please try resetting your camera and reconnecting it to your WiFi network. If the issue persists, please reach out to our customer support team for further assistance. We are here to help and ensure that your camera is working as it should.

Thank you for choosing Jennov and we hope to resolve this issue for you promptly.

Best,
Jennov Customer Support Team

Caméra avec rotation contrôlable uniquement via application

Caméra de sécurité wifi contrôlable via l'application CloudEdge. La caméra paraît robuste et la qualité d'image est très bonne. L'objectif est entouré de LED infrarouge pour "illuminer" l'environnement la nuit. Celui-ci est contrôlable sur 2 axes via l'application. La caméra dispose aussi d'un haut-parleur et d'un micro, ce qui permet de discuter avec un livreur ou de dissuader des voyous.
Je n'ai pas encore parcouru l'ensemble des possibilités de tracking, détection de mouvement et d'enregistrement. Il me faut encore trouver l'endroit stratégique pour positionner la caméra (le fabricant préconise 3 m de hauteur minimum pour avoir un maximum de visibilité sur la zone à surveiller).
Concernant l'appairage de la caméra au wifi, cela se fait sans problème et très simplement. Il faut juste veiller à ce que la fréquence du wifi domestique soit réglée sur la bande 2,4 GHz sinon il sera impossible de raccorder la caméra. L'appairage se fait via l'application CloudEdge.
Concernant la robustesse, je n'ai pas suffisamment de recul pour en parler. Par contre le plastique et le mécanisme de rotation semblent de bonne qualité. Je mettrai à jour mon commentaire si je remarque des points importants à souligner.
Attention cette caméra ne peut être utilisée en local sur un enregistreur vidéo personnel. En effet, il est nécessaire d'être raccordé à l'application pour visualiser le flux vidéo. Il y a donc aussi une question importante sur le traitement des données personnelles (sons, vidéos et autorisations de l'application sur smartphone). Pour moi ce point est rédhibitoire donc j'enlève 1 étoile, j'aurais préféré contrôler la caméra comme n'importe quelle caméra IP, en local et directement via l'interface web de la caméra.

Caméra extérieure filaire performante

Cette caméra est très simple à installer et à utiliser. Une fois fixée dans un coin en hauteur du préau de ma maison, j'ai tout simplement relié le fil d'alimentation de la caméra au fil d'alimentation électrique préalablement installé.
Une fois l'application CloudEdge installée sur mon smartphone, l'installation et le paramétrage de la caméra s'est fait sans aucun souci en un rien de temps. On est surpris par l'excellente qualité d'image de jour comme de nuit. L'angle de vision de la caméra permet de visualiser un espace très large sur le téléphone. Les vidéos sont stockées sur une carte SD (non fournie) jusqu'à 128 Go. La caméra est aussi équipée d'une petite sirène et d'un petit projecteur commutables via l'application. La fonction micro/haut-parleur permet de communiquer avec une personne dans la zone de surveillance couverte par la caméra.
Un petit bémol concernant la distance d'efficacité entre la box Internet et la caméra qui ne doit pas dépasser quelques mètres pour une retransmission parfaite de l'image. On aurait aussi aimé que la caméra soit équipée d'un zoom optique mais pour ce niveau de prix, on devra se contenter d'un zoom numérique sur le téléphone rapidement pixelisé.
En résumé, cette caméra étanche, robuste est efficace de jour comme de nuit.

Belle image le jour, bonne image de nuit, excellente probabilité de détection.

On aime bien le logiciel et la facilité d'installation. Optique 5x super, grand angle de zoom d'environ 135°. Image de jour belle, et bonne la nuit. Portée de détection très bonne de jour (25 - 30 m), 8 à 10 m la nuit ce qui est bon.
A noter que le zoom optique permet une bonne résolution de pixel et que la détection humain-détecté est quasi parfait de jour (même à 25 m) et détecte de façon presque continue, laissant aucune chance à un intrus. C'est moins bon de nuit car les pixels sont moins résolus et moins contrastés, cependant un projecteur LED (environ 25 euros) permet de compenser et on peut espérer 10 - 12 m avec, avec dans ce cas un minimum de détections, suffisantes tout de même pour déclencher un message d'alarme.
En tout cas, cette caméra est excellente de jour et garantit une sécurité absolue de jour, les images sont suffisamment résolues pour reconnaître un individu à 20 m (ce qui n'est pas le cas avec 2 mégapixels : 10 m).
Le service après-vente de Jennov est très bon, réactif et irréprochable.

Thank you for your detailed and positive review of our P87 4K 8MP PTZ IP POE Camera. We are glad to hear that you are satisfied with the image quality, detection capabilities, and ease of installation. We appreciate your feedback on the optical zoom and human vehicle detection. We will also take note of your suggestion to use a LED projector for better resolution at night. Our team at Jennov is committed to providing excellent customer service and we are happy to have met your expectations. Thank you for choosing our product.

Belle qualité d'image mais...

Avec ses 5 Mp, cette caméra donne une belle qualité d'image en couleur de jour, bonne image en vision nocturne. Le zoom 5x fonctionne parfaitement ainsi que la détection de personne grâce au mode "détection humain-détecté". Elle est aussi pourvue d'un mode de suivi lors de la détection. Configuration facile en wifi ou filaire et l'application mobile "CamHi" est elle aussi facile d'utilisation, je l'utilise déjà avec des caméras d'autres marques.
Mon seul bémol, qui fait que je n'ai pas mis 5 étoiles, c'est le côté "tout plastique" de cette caméra qui fait un peu "gadget" comparé à mes autres caméras (d'un prix équivalent) qui sont en boîtier entièrement métallique, qui pour moi est un gage de longévité en extérieur, ce qui n'est pas le cas pour celle-ci, dommage. J'ai un doute qu'elle soit vraiment IP66!!. Heureusement que la mienne se trouve dans un endroit abrité.

Outstanding Performance and Easy Setup – Perfect Camera System for Home Use

I've had these cameras for over a year, and they are working perfectly. The image quality is crystal clear, and the sound is excellent. One feature I love is being able to use the mobile app to talk to my son when I'm not home - very convenient! The cameras also have a sleek design, and as long as you don't need to run the wires through walls, they are easy to install yourself. Overall, I'm extremely satisfied with both the performance and the user-friendly setup of these cameras.

Cameras good / customer service poor

Cameras are tricky. I used 2 separate 16 camera systems and they were hardwired. Ran first system and labeled each cable. Got second system and labeled each.For some reason the systems bleed the cameras from outside system and inside system into each. Customer service that states "24/7" and something else it was far far far from!Wouldn't answer phone. Wouldn't respond to text until hours/ days later. I even told on phone the ONE time they did call me back that I was at a job and on customers time. Piss poor customer service. I eventually had to figure out on own, and got the cameras in order. That was 2 months ago, and the other day I looked and yet again another camera from outside is now on the inside again. I have to warranty this system and is a pain.

Dear valued customer,
Thank you for bringing this issue to our attention. We apologize for the inconvenience you experienced with our cameras and customer service. We understand how frustrating it can be when technology doesn't work as expected. Our team is continuously working to improve the compatibility between different systems and to provide better customer service. We will take your feedback into consideration and strive to provide a better experience for all our customers. Please don't hesitate to reach out to us for any further assistance. Thank you for choosing our product.
Best regards,
Laura
Customer Service Team

A decent product as long as you don't need a lot of support

When I first bought this video surveillance package, they were pretty prompt. I've had issues pulling the video using the app and have contacted them over 10 times. I am still waiting for a response over a month later.

Dear customer,

Thank you for taking the time to leave a review. We apologize for the delay in our response and understand the frustration this may have caused. We strive to provide excellent support to all of our customers and we are sorry to hear that you have not received the assistance you needed. Please reach out to us directly at support@jennov.com so we can address your concerns and provide a satisfactory resolution. Thank you for your patience and understanding.

Best,
Laura
Customer Service Team

It worked for a bit

Was good at first then started to play up. Worked for 6 months I will have to invest in something that will last.

Hi, thank you for taking the time to leave a review. We apologize for any inconvenience caused by your camera starting to play up. We take pride in the quality of our products and we're sorry to hear that it did not meet your expectations. Please know that we offer a one-year warranty for our products and our customer service team would be more than happy to assist you with a replacement or a refund. We value your feedback and hope to have the opportunity to make things right. Thank you for considering our brand and we wish you a great day ahead.

Very impressed

One of my original cameras failed, contacted Jennov explained the situation ,they modified a camera to suit my system , excellent new camera arrived now in and working perfectly many thanks Jennov.

These cameras are designed to be weatherproof and durable,

offer a solid blend of essential features, such as high-definition video, motion detection, night vision, and two-way audio, making them a great choice for anyone looking to enhance their home or business security. Their weatherproof design and flexibility with storage options add to their appeal, especially for those who need cameras that can function year-round.

POE Camera

Easy to set up.Works well with Hikvision NVR.Good quality images.Exactly what was needed

Great little camera

I used this in my back yard. It works great for a cheap camera , but needs more info on opperation the app. The more you use it you like it better if you keep it you will grown to like it.

Hi there! Thank you for taking the time to leave us a review. We're glad to hear that our Jennov A31 camera is working well for you in your backyard. We appreciate your feedback about needing more information on the app, and we will definitely take that into consideration for future updates. We strive to constantly improve our products and we're happy to hear that the more you use it, the more you like it. Thank you for choosing our camera and we hope you continue to enjoy it!

Easy set up

Camera was very easy to set up and I like that no monthly fee is required to get live feed on the camera

Reliable and High-Quality Security Cameras

I recently installed the Jennov Outdoor/Indoor Security Cameras, and they have exceeded my expectations in terms of performance and reliability. These cameras support both 5Ghz and 2.4Ghz WiFi, ensuring a stable and fast connection. The 2K HD resolution provides crystal-clear video quality, making it easy to identify details.One of the standout features is the color night vision, which offers impressive clarity even in low-light conditions. This is a significant upgrade from traditional black-and-white night vision and adds an extra layer of security. The cameras are also easy to set up and can be used both indoors and outdoors, providing versatile coverage for your property.Overall, I highly recommend the Jennov Security Cameras for anyone looking to enhance their home or business security. They offer excellent value for money and deliver top-notch performance.

Great for price point

I got this camera to keep an eye on my pets. It’s great quality considering the price point. It should definitely be mounted due to it being a little too heavy. All in all I’m very pleased for the quality compared to price and what I needed it for.

Quality

Great system to purchase if you haven't yet. Never any connection errors, night vision works great. Video quality is excellent for day or night time. I had some questions so I contacted support and they got right back to me and were able to answer all of my questions.

Cameras Will Not Power On

This is the second set of security cameras I have purchased from Amazon. The first set would not connect. This set will not even power on. Really, really disappointed. I'm going to look elsewhere for some cameras that actually work.

Hi there, we're sorry to hear about your experience with our security cameras. We understand your frustration and we apologize for the inconvenience. Please know that our team is always here to assist you and provide a solution. We recommend checking the power source and making sure the cameras are properly connected. If you continue to experience issues, please reach out to us and we will do our best to help. Thank you for your feedback and we hope to have the opportunity to make things right for you.

Good quality 👍

It meets the standards of a good security camera, a type C charger, and is easy to place anywhere.

Great camera

I love that i can chime in when im at work or school especially when maintenance comes in i can see everything going on , this is the perfect buy especially if you live home alone !! The quality is durable and the size is perfect not to big and not to small

video camera

Excellent product, the images look great, I love this camera, I tried it today and it worked very well, the image is clean

Excellent

The Jennov camera offers reliable security with 2K HD, color night vision, and AI detection. Its 2-way audio and IP66 resistance make it ideal for indoor, outdoor, and pet monitoring.

Great camera

This camera gives high quality picture and videos. Easy to setup and navigate through app. The motion detection system is good. Overall i like itWorth the money