Wireless Security Camera System Outdoor with Monitor 2K Dual Lens PTZ Security Cameras

We are sorry to hear that you are experiencing poor audio quality with our cameras. Thank you for bringing this to our attention, and we appreciate your positive feedback regarding the easy installation process, good video quality, and great motion detection.
There could be several reasons for the audio issue. First, please check if there are any obstructions or interference near the cameras that might be affecting the audio pickup. Sometimes, external factors like nearby electronic devices or physical barriers can impact sound quality.
Also, ensure that the audio settings within the app are configured correctly. It's possible that there could be an incorrect setting that's causing the problem.
We are currently investigating this issue internally to determine if there's a defect in the cameras themselves. Our technical team will work to identify the root cause and develop a solution as quickly as possible.
In the meantime, if the problem persists, please don't hesitate to contact our customer support team. We'll be happy to assist you further and explore possible solutions, such as a replacement if the cameras are found to be faulty.
Thank you for your patience and for choosing our product.

We are absolutely delighted to hear that you are so satisfied with our Wireless Security Camera System Outdoor with Monitor 2K Dual Lens PTZ Security Cameras! It's wonderful to know that you've found many great features like the strong sensitivity even on low settings, the ability to communicate with your dogs while away, and the excellent night vision.
We appreciate your feedback regarding the false alerts triggered by birds even though it's supposed to detect only human shapes. Our technical team will look into this to see if there are any ways to further refine the detection algorithm to minimize such occurrences.
Regarding the suggestions you made, we do understand the inconvenience caused by the short power cords. We'll take this into consideration for future product improvements and see if we can offer longer cords or perhaps more flexible options for power supply.
As for the SD card, we initially designed the system to work with the cloud storage option for playback functionality. However, we recognize that having an SD card included could offer an alternative and more immediate way to review footage. We'll evaluate the feasibility of including SD cards with each camera in future versions.
Thank you for giving us a detailed review. Your four-star rating along with the valuable feedback will help us make our product even better. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.