Thank you for visiting and shopping at jennov.com. We know that the reliable shipment of your merchandise is important to you, so it’s necessary to learn about the terms and conditions that constitute our Shipping Policy.

Order Processing

Order processing starts within 1-2 business days, so please make sure your order is correct before you hit the submit button. You will receive a tracking number via email once the order is shipped.

Shipping Countries

We can ship to most countries in the world. To check if the shipment is available in your country, please enter the checkout page by adding the product to your shopping cart.

Shipping Rates

All the orders on jennov.com enjoy free worldwide shipping when over $59.99, and the shipping charges are automatically calculated and displayed at checkout.

Import Taxes

The price doesn’t include any tariffs incurred on entering the destination country. Please note that tariffs vary from country to country, and any such fees need to be paid by you.

Standard Shipping

It usually takes 7-14 business days to deliver to most countries, depending on the delivery location. You can track the shipping status with the tracking number provided on your order detail page.

Uncontrollable Events If any logistics delay occurs or you have trouble receiving the package, you could contact us via email at info@jennov.com, and we will do our best to help solve the issue.